SHIPPING & RETURNS
Once an order has left our facility, Northern Edge Designs will not be responsible for any delays caused by shipping companies. If shipping is delayed on a paid rush order, that portion of the shipping charges will be credited back.
Northern Edge Designs will not be held responsible in the event the customer is not available for delivery or the customer refuses delivery.
Northern Edge Designs is a web-based business and does not offer order pick-ups, all orders must be shipped from our facility.
We do not deliver to PO Boxes, APO or FPO addresses.
Most orders are delivered with in 2-4 weeks.
Return & Exchange Policy
The industry standard for customized products dictates a no return and a no refund policy. However, if an order is not well received due to an error on our part, we will reprint the order and ship it Ground Service. When an error has been confirmed, we will make every attempt to promptly reprint the order. We will process the reprint order exactly as you had originally requested plus any necessary corrections. The product, logo/artwork or imprint color cannot be changed when processing the reprint unless pre-approved by us.
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